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Is Catch Worth it? Review of Catch.com.au

Is Catch Worth it? Review of Catch.com.au

How to Know if Catch is Worth It

Updated November 2023.

Catch (previously Catch Of The Day) is an Australian site with loads of potential bargains.

So how do you know if it’s worth it, whether they are a scam or legit, if you truly get a bargain and what to buy or avoid?

I have used Catch various times over the years and I feel it was good back then but it’s rare to find a bargain now.

In short, most things on there are not worth it, they inflate the RRP to make you think you’re getting a bargain but if you know where to shop, you can get better deals elsewhere.

However, there have been a few times recently that it was the only place we could secure some specific things my teen wanted.

Because of that, I have still used it in the past few months.

Is Catch Worth it?

Generally speaking, they aren’t. Some of their deals can be good but overall, I can find the items cheaper elsewhere.

But they definitely have some items I have not been able to source elsewhere so it can be worth it if you know your prices.

They are a legitimate site but the recommended prices they claim, the savings you’ll make as a result and other things are usually inflated.

When some people look at the prices, particularly for expensive electrical items, it can seem a bit daunting.

I mean, paying hundreds or over $1,000 for an item that is discounted on there sounds too good to be true, right?

The deal of the day bargains for electrical items are one of the only things I have found in recent years that is a decent discount at times.

You need to check carefully you are buying new and not refurbished though.

When I purchased a phone a few years ago, I saved hundreds and it was brand new. Catch posted it quickly and was great for years.

Other items simply never arrived after a month despite continual emails to get my items.

I did get a refund eventually but it was frustrating and not an easy process.

I have often seen prices listed as discounted on Catch when in fact, they were much cheaper elsewhere.

Don’t believe their recommended retail prices vs the discount price. Do your own research.

Is Catch worth it? No.
Image of colourful perfume bottles. Text reads Is catch.com.au worth it? A review of Aussie site catch.com.au

What To Buy?

Catch has a wide range of items from phones through to activewear, food to beauty items and even phone plans.

As mentioned, I purchased a phone, specifically the Samsung Galaxy S9+ which arrived within a couple of days. That was ideal.

I attempted to buy sports gear that said it would be shipped within 2 to 4 business days.

A week later, it was listed as packed but still not shipped.

I emailed a week after that, so 2 weeks after I purchased it and they had to investigate it.

Eventually, a month after I made the original purchase, I was offered a refund or the items repacked and sent.

I opted for a refund and bought items elsewhere at a discount still. 

I’ve heard mixed reports on the food as well with some people showing me the items they got in bulk or discounted were actually expired or would expire within a week.

When I checked prices, often it was the same as the specials in the shops or a few times more expensive.

Their daily deals can be amazing if you know what you are looking for and the prices of the items.

Before Christmas, we got some Lego that was cheaper on there than elsewhere but overall, the prices are the same as stores and it is not the bargain central it used to be.

Customer Service

One issue on many cheap sites is customer service. Every dealing I have had with Catch customer service was brilliant.

Fast, clear, and eager to solve the problem and they did what they could to rectify things.

My contact was all via email as I prefer it but they have a few contact methods and all are polite, professional and helpful.

So while it did take a month for me to get things sorted with the sportsgear I purchased, they were generally responsive when I contacted them.

FAQ’s

Aside from the FAQ’s on the site, here are the frequently asked questions I have had about Catch.

How Quick is Postage?

Since it is up to Aus Post, it can vary. For every item you are considering buying, check on Catch if it is in stock or how long it is expected to take to ship.

You can then track it (they send you a link).

Most items will ship within a few days so if you live in the city you will have it quickly. Rural areas will take a bit longer.

Realistically, I can usually get the items elsewhere for less and faster e.g. Amazon. So I don’t tend to use Catch at all anymore.

What is the Quality Like?

You’re usually buying brand name items so the quality is the same as anywhere else you would buy them.

Sometimes there are end of season items or a brand is changing the style of the product so they are clearing it out which is how Catch can sell it cheaper.

However, with tech items, make sure they are new and not refurbished because I have seen refurbished for the same price as new.

If you are happy to purchase refurbished, make sure you are comparing refurbished prices properly.

Some customers have been caught out buying items they didn’t realise were refurbished as most of the tech on Catch seems to be.

Is There Anything I Should Avoid?

A few years ago we had issues with the used-by dates on some food items so I avoid those.

Realistically, check your prices, know what you want and be smart about what you’re buying.

It can be easy to add too much to your cart because there are so many bargains.

Add Flybuys

When shopping with Catch, be sure to add your Flybuys card if you use it.

Accruing points in loyalty programs can take a while, so get those points everywhere you can.

What About One Pass?

You may have noticed a lot of advertising for One Pass lately promoting free shipping and extra Flybuys points.

There is an annual fee and the main benefits are free shipping on eligible items, express click and collect plus 5x Flybuys points in store.

I’ve been a member for the past year and didn’t use it as much as I thought I would but did save money on shipping for specific items last Christmas.

Have you tried Catch? What did you think?

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Richard

Thursday 2nd of June 2022

Catch is a scammer of a retailer. They have sub par products, often not resembling the pictures at all, or just flat out faulty. When you try to return the product, they'll refuse. So they just take your money, there's very little you can do but complain to consumer affairs, but after a few years of scamming customers they'll just open another business under another name.

These paid reviews make me sick, because they help Catch scam more customers. Even worse are the review sites that allow catch to remove bad reviews and keep up the ones they paid for.

Just shop anywhere else.

Lesley

Friday 13th of November 2020

Purchased a cutlery set on catch, the next day I noticed that the transaction was refunded. the reason? Out of stock. Funny, because you go to their website the same day as the refund and they’re selling it for $300 more. So it’s only in stock if they can scam nearly double the money out of you.

Andrew Baker

Saturday 5th of September 2020

Catch is a joke a RIP OFF i checked out several items from g-shock watches to nike runners etc & for starters the g-shock watch in catch was $125 dollars more than it was on ebay & same with the runners... NO ty you can Keep catch ...

Sharon Oates

Wednesday 4th of March 2020

I ordered a smart video doorbell, in the photo it looked like the ring brand it was also silver with a blue ring light. When I got it it wasn’t the same as the photo, I asked if I could return it get a refund or credit...they refused. Everything they sell are cheap Asian knockoffs. Never shop with Catch

The Thrifty Issue

Wednesday 4th of March 2020

Sorry to hear you had that experience. Some of the items are from overseas and sold on the marketplace instead of directly through Catch. The ACCC and similar would enable you to take it further and get your refund.

Michael Wrobel

Friday 31st of January 2020

Very disappointed with Catch.

Ordered AirPods on 17/1/20.

As of 31/1/20: No order received In fact order can not even be located A refund was requested 3 days ago and yet to be received My daughter went to the apple shop yesterday and in 15 minutes purchased the same AirPods at the same price Catch has advertised. I won't use catch in future.

Michael - Albury

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